Shipping policy

Shipping Policy - HopeMedSupply

At HopeMedSupply, we strive to provide efficient and convenient shipping options to enhance your shopping experience. Please review our shipping policy to ensure a smooth and satisfactory delivery process.

  1. Free Shipping on Orders Over $150:

    • Enjoy complimentary standard shipping on all orders totaling $150 or more.
    • Certain restrictions may apply, and eligibility for free shipping is subject to change without prior notice.

  2. Free Local Delivery:

    • We are pleased to offer free local delivery to customers residing in Cobb, Cherokee, Paulding, Pickens, White, and surrounding counties.
    • Local deliveries are scheduled for Wednesdays.
    • To qualify for free local delivery, orders must be placed by noon on the Monday preceding the delivery day.
    • Deliveries will be made to the provided address during standard business hours.

  3. Shipping Methods and Times:

    • For orders that do not qualify for free shipping, standard shipping rates will apply.
    • Our standard shipping methods may include various carriers, and delivery times will depend on your location.
    • Expedited shipping options may be available at an additional cost.

  4. Order Processing:

    • Orders are typically processed within 1-2 business days.
    • Please note that processing times may vary during peak seasons or promotional events.

  5. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with tracking information.
    • Use the provided tracking details to monitor the progress of your shipment.

  6. International Shipping:

    • At this time, we only offer shipping within the United States. We do not currently support international shipping.

  7. Contact Us:

    • If you have any questions or concerns regarding your order, shipping, or delivery, please feel free to contact our customer service team via the contact page.

HopeMedSupply appreciates your business, and we are dedicated to ensuring a positive shopping experience for all our customers. Thank you for choosing us as your trusted medical supply provider.